- You start out and don't quite know the ropes. You make a few mistakes. BAM, one block.
- You're not told when you get blocked, so you keep going thinking everything's ok. BAM two blocks.
- Now you've wised up some and learned to communicate with requesters. You contact the past block and get it removed. Kinda. It's still on your record, but it's not supposed to count.
- You inadvertently run into a scammer who blocks the whole batch. Three blocks. Account suspended.
- You email Amazon. They tell you it's between you and the requesters.
- You explain that you don't have 3 blocks. They say, oh, ok, one of your blocks was corrected.
- Three days later, you can get back into your account. You still have three blocks.
- Next weekend you are feeling focused and do 800 HITs from three different requesters. You pay attention and do good work. But Monday morning your account is blocked, suspended, closed, permanently.
- This time Amazon wants letters directly from the requesters. But you don't know who blocked you. You email each one. Turns out, one had a computer glitch, the other didn't want you to do any more of his HITs but had nothing against your work, and the last one isn't returning emails and apparently blocked a whole group of people for no apparent reason. Guess what? Bye-bye Mechanical Turk.
- Ok, so your account is finished, all of your reputation rating vanishes, your qualifying HITs and permissions vanish. At least you can start over and try again, right?
- Wrong! One account per Turker, forever!! In a system as confusing, muddled, frustrating, bone-headed, irreconcilable, maddening, not-user-friendly, un-Amazon, un-customer-service, you get ONE SHOT, and then you're gone for good.
Confusion + Intolerance - Transparency = Mechanical Turk?
Something I've wanted to emphasize is that while very few of MTurk's problems are deal breakers in and of themselves, as a whole they make for an unruly and un-user-friendly mix. Here's why: